Last Updated: January 2026

Who We Are

CodeTides (https://www.codetides.com) is a WordPress plugin and theme development business operated by an independent developer. We create premium WordPress products including Advanced Floating Content, Super Social Content Locker, and other plugins.

Information We Collect

Information You Provide

  • Name and email address when you purchase a product, subscribe to our newsletter, or contact us via our support system
  • Payment information is processed securely through our payment partners (PayPal, Stripe) — we never store your credit card details
  • Support ticket details when you request help for our products

Information Collected Automatically

  • Website usage data via Google Analytics (pages visited, time on site, browser type)
  • License activation data to verify valid product licenses
  • Cookies for essential site functionality and analytics

How We Use Your Information

  • To process and deliver your purchases
  • To provide product support and respond to inquiries
  • To send important product updates and security notices
  • To improve our products based on usage patterns
  • To send occasional promotional emails (you can unsubscribe anytime)

Payment Processing

All payments are processed through secure third-party payment gateways:

We do not receive or store your full credit card information.

Cookies

We use cookies for:

  • Essential cookies: Shopping cart, license verification
  • Analytics cookies: Google Analytics to understand site usage
  • Preference cookies: Remembering your settings

You can disable cookies in your browser settings, though some features may not work properly.

Data Sharing

We do not sell, trade, or share your personal information with third parties except:

  • Payment processors (to complete your purchase)
  • Email service provider (to send newsletters you’ve subscribed to)
  • When required by law

Data Retention

  • Purchase records: Retained indefinitely for license verification and tax purposes
  • Support tickets: Retained for 2 years after resolution
  • Newsletter subscriptions: Until you unsubscribe
  • Analytics data: Retained for 26 months

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Unsubscribe from marketing emails at any time
  • Export your purchase and license information

To exercise any of these rights, contact us at contact@codetides.com.

Product License Data

Our plugins may collect:

  • Website URL where the plugin is installed
  • Plugin version and WordPress version
  • License key for activation and updates

This data is used solely for license management and automatic updates.

Third-Party Services

Our website and products may integrate with:

  • Google Analytics (website analytics)
  • Google Fonts (typography)
  • YouTube (embedded videos)
  • Social media platforms (share buttons)

Each service has its own privacy policy governing data collection.

Children’s Privacy

Our products and services are not directed at children under 13. We do not knowingly collect information from children.

Security

We implement security measures including:

  • SSL encryption for all data transmission
  • Regular software updates and security patches
  • Secure servers and restricted data access

Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via email or a prominent notice on our website.

Contact Us

For privacy-related questions or data requests:

Email: contact@codetides.com
Website: https://www.codetides.com/contact/
Support Portal: https://codetides.com/support/